Previously trading as Wellshine Ayrshire for over 7 years, Phoenix Cleaning was born as a brand new initiative in cleaning where we acknowledge the massive shifts in the working patterns of Scottish people placing pressures on time and family life. A ‘time-poor’ society, both at home and at work presented opportunities for a highly professional cleaning company, offering superior benchmarks of professional cleaning and customer care.
We believe that a good on-going relationship with our clients is vital to providing excellent service and have therefore committed on-going resources to ensure high standards are met throughout all our client-contracts. Quality and performance are constantly monitored and maintained, ensuring the highest industry standards.
Value for money - Affordable realistic pricing.
Simple arrangements with no minimum term contracts or rigid policies.
Your right to cancel your booking with 24 hours notice.
Proven experience and outstanding service reputation, as well as positive word of mouth. We deliver exceptional work and client care, which is precisely why 80% of our clients are referrals. This distinction is what truly differentiates us from the competition.
Nurturing and Cultivating Strong Bonds – Our clients hold the utmost importance for us. We establish our business connections based on trust and dependability, ensuring our relationships last.
Excellent operational and administrational support.
We don't do "one size fits all", but rather tailor solutions to a customer's requirements, focusing on completing the job right.
We will establish and carry out periodical quality control checks so a high standard of service is maintained at all times in order to meet your expectation and satisfaction.
We are up-to date with the very latest professional products and techniques.
We have an established customer complaints procedure in place and all cleaning staff and management are aware and have been trained to handle complaints in a professional and courteous manner.
We're also a proud member of the UK House Keepers Association. The UKHA is now the largest Housekeepers Association in Europe, and is the platform to share knowledge, develop and support each other. Today, the UKHA is a nationally recognised Association.